Terms of service

Effective Date: 01/08/2026

Welcome to Tidova. By accessing or using our website (tidova.in), you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our website.

Use of Our Website

By using this website, you confirm that:

- You are at least 18 years of age or using the website under the supervision of a parent or guardian.
- The information you provide is accurate and complete.
- You will use this website only for lawful purposes.

Products

We strive to display our products as accurately as possible. However, actual product colors and appearance may vary slightly due to screen settings, lighting, and the manufacturing process.

As each product is made after an order is placed, slight variations may occur and are considered normal.

Pricing

All prices displayed on our website are in Indian Rupees (INR).

We reserve the right to change prices, discontinue products, or modify promotions without prior notice.

Orders

We reserve the right to refuse or cancel any order if:

- Incorrect pricing or product information is displayed.
- Fraudulent or unauthorized activity is suspected.
- Payment cannot be verified.
- The product becomes unavailable.

If your order is cancelled after payment has been received, a full refund will be issued.

Payments

Payments are processed securely through trusted payment providers.

Tidova does not store your complete payment card information.

Cancellations

Orders can be cancelled only within 2 hours of being placed, before production begins. To cancel, email hello@tidova.in with your order number. After that, orders cannot be cancelled or modified.

Shipping & Delivery

Estimated delivery times are provided for convenience only and may vary due to courier delays, weather conditions, public holidays, or other circumstances beyond our control.

For complete shipping details, please refer to our Shipping Policy.

Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

Please review the policy before placing an order.

Intellectual Property

All content on this website, including but not limited to:

- Logos
- Brand name
- Product designs
- Images
- Graphics
- Text
- Website content

is the property of Tidova and may not be copied, reproduced, distributed, or used without prior written permission.

Limitation of Liability

Tidova shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products, except where required by applicable law.

Privacy

Your use of this website is also governed by our Privacy Policy.

Changes to These Terms

We may update these Terms of Service from time to time without prior notice.

The latest version will always be available on this page.

Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Email: hello@tidova.in

Location: Una, Himachal Pradesh, India